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FAQ: Frequently Asked
Questions
How can PPC offer a credit card
acceptance program without the added fees that other credit card
processing companies charge? The "volume"
approach to selling credit card services. PPC sets up 75-100 new
businesses each month to accept credit cards. All credit card
processing companies have the same costs from Visa/MasterCard. The
added fees like application fees, monthly minimums, and cost of
supplies are added to offset the cost of losing customers and paying
huge commissions to sales people. PPC's strives to keep our
customers happy by providing a low cost service that will keep our
customers our customers.
I am
shopping around for a merchant account, what are some of the
"unnecessary" fees I should look for when interviewing companies
such as PPC? The most common "unnecessary
fees" and their typical costs are:
| Annual Fee |
($50 - $95/yr.)
|
| Monthly Minimum
|
($15 - $35/mo.)
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| Supplies Charge
|
($10 - $25/order)
|
| Voice Authorizations
|
($ .75/call)
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| Termination of
Services |
($125 - $395)
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How do I
sign up with PPC? Contact PPC at
888-282-5384 and they will either send you an application if you are
already accepting credit cards, or if you are a new acceptor of
credit cards they will come to your location (NY State). An
application is part of the sign up procedure. The information needed
to complete the application is: company name and address, owner name
and address, Federal Tax ID, owner's social security number, a
voided check, and two trade references. The approval of your
application takes approximately 2 days.
I have
poor personal credit, can I still be approved for a merchant
account? 98% of all applications are
approved regardless of credit history.
How fast does
it take for the money to get into my checking account after I accept
a credit card? Two business days for
Visa/MasterCard sales, 2-3 business days for Discover Card and
American Express.
Who deposits
the money into my checking account? PPC is
an independent sales organization acting on behalf of First National
Bank of Omaha (FNBO). FNBO wires the Visa/MasterCard funds into your
checking account. Founded in 1863, FNBO is one of the oldest
nationally chartered financial institutions in the country.
Establishing credit card operations in 1953, FNBO was the first bank
west of Missouri to issue credit cards. First Omaha Merchant
Processing now ranks among the top seven credit card processors in
the U.S., processing over $9 billion dollars in credit card volume
last year for more than 33,000 merchants throughout the United
States. They were recently honored as a recipient of a Visa USA
Member Quality Performance Award. FNBO's senior executives are proud
to serve on the board of Visa International.
Does the
percentage rate PPC charges come out of my money before it is
deposited into my checking account? No.
All fees, the percentage and the $9.95 statement fee, are deducted
from your checking account at the end of each month. You will
receive a statement that chronicles all the sales you had for a
particular month and the rate that applies to those sales. Note:
Discover and American Express provide a separate statement.
Can I also
accept Discover Card and American Express?
Yes. PPC will sign you up for Discover
Card and American Express along with Visa/MasterCard. Signing up for
Discover Card and American Express with PPC avoids any "application
fees" those cards may impose.
Do I need a machine with a
printer? It depends on the type of
business you have and the volume of charges you may accept. If you
conduct business on the Internet, with large corporations, the US
government, or have a lot of credit sales each day it may be a
necessity. A printer provides a fast receipt for your customer and
concise reports for your record keeping. However, if you don't mind
filling out credit slips by hand or have infrequent credit sales,
you can avoid the added cost of a printer.
Is a portable or wireless machine
available? Yes. PPC sells a machine called
a Tranz 420 that has a built in battery. This allows the user to
take the machine with them on the road or to a trade show. We also
sell the nurit 3010 wich is small,fast and completely
wireless.
Is a machine
that can handle more than one business available?
Yes. PPC leases or sells a machine called
a Talento that can handle 8 different companies and deposits into 8
different checking accounts. This machine is ideal for doctors'
offices or multiple businesses at the same location.
Do I need a
separate telephone line for my credit card machine? No. The credit card machine
can be plugged into any existing telephone line. The credit card
machine will only be in use for 5 - 7 seconds when it is authorizing
a card. If you have call waiting, the telephone will ring once the
credit card machine hangs up.
Will a PPC
representative train me on the function of my credit card machine?
Yes. A PPC representative will train you
on the complete functionality of your credit card machine. In
addition, they will provide you with tips on avoiding credit card
fraud.
WHAT EVER
HAPPENED TO THE DAYS OF TELEPHONE CALLS AND HAND WRITTEN
RECEIPTS? As technology improved and the cost of
handling phone calls increased, the birth of the electronic credit
card terminal happened. The biggest advantages of an electronic
terminal are simply time and money: time -- a credit card approval
and print out can happen in less than 10 seconds; money — your funds
are deposited within 2-3 business days by your processing company.
Before the advent of electronic terminals, calling on the phone to
get an approval could take up to 2 minutes and the transfer of your
funds could take a week. That’s a lot of waiting by your customers
and a lot of waiting for your money.
WHAT
SHOULD I CONSIDER WHEN BUYING A TERMINAL? You
should always purchase a terminal or printer with the idea that as
your business grows your credit card terminal should be prepared for
the growth. As much as we at AcceptVisaMAstercard.net would like to
sell you a new terminal every couple of years it is completely
unnecessary. Most credit card terminals will never need to be
upgraded. First, consider the number of transactions per day, month,
and year you project accepting (don’t forget the holidays!). Second,
will a printer help you or cost you. A printer will speed up the
transaction and give you a concise end of day report for bookkeeping
purposes. Third, where will you use the terminal? If you will take
the terminal with you consider a terminal with a battery. Lastly,
how will you use the terminal? Some terminals have features that
will help you when accepting mail order/Internet
transactions.
DO I NEED
A PRINTER? Nothing beats a printer for fast
transactions, virtual elimination of errors, and a concise end of
day summary of all your transactions. If you perform only a few
transactions a day and don’t mind manually filling out the sales
receipts, a printer may not be necessary.
CAN I USE
A TERMINAL FOR MORE THAN ONE BUSINESS? Yes. The
Verifone Tranz380x2 and the Talento terminal handle multiple
businesses. The Tranz 380x2 handles 2 businesses and the Talento up
to 8. They will deposit into separate checking accounts as well as
print receipts with the separate business names. Doctors’ offices
with multiple physicians, hair salons with multiple stylists,
businesses that have both retail and mail order/Internet
transactions, and multiple businesses within the same location are
ideal for these terminals.
WILL
THESE TERMINALS PERFORM ADDRESS VERIFICATION OF NON-SWIPED CREDIT
CARD TRANSACTIONS? It depends on the credit card
processor or bank you use, but most terminals should perform this
function. |